How to return an order:

If the product does not meet your expectations or simply changed your mind know that you have 15 days to return it. You can request a change of size, a refund or a voucher for the amount of your spending.

In case of return, contact us through one of the following methods:

- Using the "Return Merchandise" from your customer account.

- Sending the form provided on our website at the link: "contact us". This is the link to go directly: https://www.silvercrab.it/en/contact-us

- By sending an email to info@silvercrab.it

After informing us of your choice and getting our return authorization send the goods. Attention, shipping costs for returning the product are charged to your (except in the case where the return is caused due to defective products or do not comply with the products ordered).

Made of appropriate checks, we will refund (or replacement) within 48 hours of receipt of goods.


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